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RETURNS

 

We at DAVID SPRUCE want you to be happy with your purchase. If however you are not completely satisfied you may return your purchase within 14 days of dispatch for either an exchange or refund.

1. Before returning any goods please contact us by sending an email via the "Contact Us" pages on this website or by telephoning us on 00 44 (0) 161 797 6868 stating your reason for returning the goods.

2. Goods must be returned in the box, in the same unworn condition as they were delivered to you. All our customers are advised, when trying shoes on, to remain indoors preferably on carpet as we cannot accept goods that are soiled or damaged to be refunded.

3. Postage is non-refundable unless the item is faulty.

4. We advise that you obtain a certificate for "Proof of Postage" from the Post Office when returning shoes to us.

5. If you live locally, you may prefer to call into our shop in Bury Town Centre to return your goods.

None of the above affects your statutory rights.

 

 

 

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