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TERMS & CONDITIONS

To access or to this website and its products as well as services available through this website are subject to the following terms, conditions and notices. By using the services you are agreeing to all of the Terms of Service, which may be updated by us from time to time. You should regularly check this page as we may have made changes to the Terms of Service.

This page (together with our Privacy Policy) tells you about the legal terms and conditions based on which we sell any of the products listed on our website to you. These Terms will apply to any contact between us for the sale of products to you. Before ordering from our site, please make sure you read and understand these terms and conditions. In respect of any goods ordered, the terms and conditions which apply shall be those which you accept when you place your order.

ACCEPTABLE USE

You must not misuse this website. You will not commit or encourage a criminal offence. You will not transmit or distribute virus, Trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene. You will not hack into any aspect of the service, corrupt data or cause annoyance to other users. You will not infringe upon the rights of any other person’s proprietary rights by sending any unsolicited advertising or promotional material, commonly referred to as “spam”. You will not attempt to affect the performance or functionality of any computer facilities of or accessed through this website.

Any misuse of this website would constitute a criminal offence under the Computer Misuse Act 1990. Any breach of this provision allows David Spruce to report the act to the relevant law enforcement authorities and disclose your identity to them.

David Spruce will not be liable for any loss or damage caused by a distributed denial-of-service attack, virus or other technologically harmful material that may infect your computer equipment, programs, data or other proprietary material due to your use of this website, downloading of any material posted on it, or any website linked to it.

TERMS OF SALE

By placing an order with us you are purchasing a product on and subject to the following terms and conditions. All orders are subject to the confirmation of the order price and availability. In order to contract with David Spruce you must be over 18 years of age and have a valid credit or debit card issued by a bank acceptable to us. David Spruce has the right to refuse any request made by you.

Please note, that sale shoes and shoes that have been on display may have sticky labels attached to them. These can be removed, however we cannot guarantee this nor refund or replace if the label/parts remain. This is unfortunately a necessary part of shop sale retailing for with our experimentation with peel-able labels is not a logistic possibility.

When you place an order with us you agree the details you have provided are true and accurate. You also agree that you are an authorised user of the credit or debit card used to place the order and that there are sufficient funds to cover the cost of the goods.

Dispatch times may vary according to availability and processing times. Any guarantees or representations made as to delivery times are limited to mainland UK and are subject to any delays resulting from postal delays or force majeure, for which we will not be responsible. For more information regarding delivery please see the delivery information.

Any purchase is subject to our returns terms, policies and information. Please make sure you have read this information before proceeding with the purchase. As a customer, you have a legal right to cancel a Contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. This means that during the relevant period if you change your mind or decide for any other reason that you do not want to receive or keep a product, you can notify us of your decision to cancel the contract and receive a refund. For any further advice about your legal right to cancel the contract is available from your local Citizen’ Advice Bureau or Trading Standards Office.

OUR CONTRACT

When placing an order with us you will receive an acknowledgement e-mail confirming the receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

OUR PRODUCTS

The images of the products displayed on our website are for illustrative purposes only. Although, every effort is made to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflects the colour of the product. Therefore, products may vary slightly from those images. Every effort is made to ensure the accuracy of the sizes, dimensions and measurements indicated on our site are approximate only.

PRICING AND AVAILABLILITY

Whilst we try and ensure all details, descriptions and prices on our website are accurate, errors may still occur.

If an error is discovered in the price of goods you have ordered we will inform you as soon as possible. You then will have the option of cancelling your order or reconfirming it at the correct price. If we are not able to contact you, we reserve the right to cancel your order. If the order is cancelled and you have already paid for the goods you will receive a full refund.

DATA PROTECTION

We are committed to protecting your privacy and the security of any information given to us in order for us to process your order.

No personal information will be gathered or held unless permission is given for us to do so. By placing an order you consent to the use of such personal information. Any information held or processed will be kept up-to-date and will be destroyed as soon as the reason for its collection or processing has lapsed. No personal data about customers will be passed on to third parties, except to offer you the opportunity to purchase from us (this may include offers or updates), to fulfil the delivery of the goods to you and is necessary to process credit or debit card payments. We ensure your privacy and confidence will be respected at all times.

Please see our Privacy Policy for information on how your details are collected and used, cookies further information on third parties, controlling your personal information and how to access it.

COMPANY INFORMATION

David Spruce is the trading name of Tiladale Ltd.
Registered Company Name: Tiladale Ltd.
Registered Company Number: 2568617
VAT Number: GB 337 5775 23

Registered Office & Trading Address:

7 Union Arcade
Mill Gate Shopping Centre
BURY
Lancashire
BL9 0QF
Telephone: 0161 797 6868

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Copyright © 2017 Tiladale ltd. All Rights Reserved.
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